Customer Testimonials

Graham is the trainer for our pet Labrador Tintin. He was very detailed in explaining the behaviour of our pet and how we can improve our connection with him. He also showed how to train him to leash walk ,which was one of the main requirement from us, and we are taking him out frequently. Hoping that one day we will be successful. We would like to call over Graham after a month and half to check how the training is going on and if we need any further instructions. Overall it was a good experience to talk to Graham and know about pets. Thanks.


Y.A., LONDON 17th September 2018
Trainer's Comments

Tin Tin came to the UK from India and was having a few problems adjusting to London life. He's a big strong boy with lots of energy. The owners are now focusing his energy onto listening to their commands and we managed to curb his enthusiasm on walks with some lead training.


We are very happy with the training provided by Graham and Jo. They are very familiar with the specific needs of a greyhound and they are very supportive with the ongoing training. We highly recommend their service. Many thanks! Flor and Tara


F.M., London 10th September 2018
Trainer's Comments

Tara is a retired Greyhound.  Racing Greyhounds are usually kept in pairs in kennels so when they come to our homes they have to adjust to home life (which a Greyhound always loves!!).  They also have to adjust to being without another dog and can have separation anxiety as a result.  Greyhounds can struggle with stairs and different floor surfaces simply because they haven't experienced it before.  They also tend to react to seeing small animals when out on a walk as they have been trained to chase them.  Tara's problems were typical and her owners have been working diligently on overcoming her anxieties. She is slightly unusual in that most Greyhounds are really interested in their owners so can seem aloof to family, visitors and people they meet, but Tara is very friendly and delights in having attention as well as obviously adoring her owners.   


We are extremely pleased with the advice and training techniques shown and applied to our Dog BENJI He has responded very positive to all command's and is now showing to be a very nice and happy dog, we now look forward to taking him out and continuing with his training Thanks to BARK BUSTERS.


D.W., DARTFORD, Kent 6th September 2018
Trainer's Comments

Benji is a very fearful Cavalier King Charles/Pug cross who was getting very upset and behaving as if he had to protect his owners against visitors and when visiting other peoples houses.  He also couldn't cope with going to cafes because people would constantly approach him as he is such a good looking dog.  Once his owners were able to demonstrate to Benjii that this wasn't needed and instead he should focus on them and follow their lead he became a much more relaxed and happy dog.  He still has fears so it will take time and lots of practice to build up his confidence, but his owners now have the training techniques to help Benji and have been working hard to turn the problem around with good results so far.  


Jo gave me a lot of time to introduce ways I could work with Perry. She was a good listener and gave me tips to keep Perry’s attention.


A.A., London 3rd September 2018
Trainer's Comments

Perry is a lovely natured long haired miniature Dachshund.  Now he has got to his adolescence he has been exhibiting some common bad behaviours such as barking, pulling on the lead and not listening when he is called.  He lives on a very busy road and as he loves people he tries to get out of the front door to greet people and try to visit the neighbours which is dangerous for any dog.  He responded really well to training and I am looking forward to seeing him and his owner again.    


Graham was very helpful. Everything was explained in details. A great trainer. Very pleased I contacted Barkbusters. As this was the first visit. Bruno has improved. There is room for improvement. Trust this wool be sorted on the 2nd visit. Thank you Graham. Best wishes Myrtle


M.P., Bromlry, Kent 31st August 2018
Trainer's Comments

Bruno is a French Bulldog puppy who was getting over excited, mouthing his owners feet and generally not listening.  As he is their first dog they weren't quite sure how to tackle this and communicate with Bruno so he understood what they wanted.  They have worked hard with their training and Bruno was behaving significantly better on the follow up visit.  I look forward to seeing him as he grows up.  


We have a West Highland Terrier puppy named Daisy, whom we believe came to us from a puppy farm. She is very nervous and has lots of issues with noise and encountering other dogs and humans. Jo came to visit us and we immediately felt that she understood Daisy. She gave us fantastic advice and pointed out lots of areas where we could help Daisy and make her happier in her day-to-day routine. Jo was extremely knowledgeable and we felt confident about following her advice and tips for dealing with Daisy. There wasn't anything we asked Jo which she could not answer and we felt, for the first time since Daisy joined us, that we weren't bad owners and that Daisy wasn't unhappy being with us. Jo stayed with us beyond her allotted time and we were so grateful that she did not rush off when the session was due to come to an end. She was so kind, patient and informative; we instantly felt at ease with her and that we were supported. Daisy really took to Jo and after a few minutes of being on her guard at the fact there was a stranger in the house, Daisy enjoyed the training sessions and was really relaxed. We really appreciated the time and care that Jo put into her session with us. Unlike the one-size-fits-all approach that you find in books and on internet dog-training videos, Jo's advice was tailor-made for Daisy and her specific problems. Since Jo's visit, we have been following the advice she gave us, along with all the extra material which she took the trouble to e-mail us directly afterwards. Along with changing Daisy's vet and her food, we have noticed a dramatic improvement in her behaviour. This would never have been possible without Barkbusters' wonderful Jo. We are so very grateful to Jo. She is a great ambassador for Barkbusters and we look forward to seeing her again soon. Thank you


C.Q., London 30th August 2018
Trainer's Comments

The kennel club describe puppy farming as follows: “A puppy farmer's main intent is profit.  As a result they typically separate puppies from their mothers too early, ignore guidelines about the maximum frequency of litters, provide inadequate socialisation of puppies, sell puppies through third parties i.e. away from the environment in which they are raised, keep puppies in poor husbandry conditions and fail to follow breed specific health schemes or to apply basic, routine health measures such as immunisation and worming. As a result, the puppies bred by puppy farmers are more likely to suffer from common, preventable, infectious diseases, painful or chronic inherited conditions, behavioural issues and shorter life spans”.

Daisy owners are very caring people, who took home a very fearful puppy who has had serious health issues resulting in constantly reoccurring sickness.  She has serious behavioural issues exhibiting aggression to strangers both in and outside the home and attacking her owners when she is frustrated. She is also noise sensitive and barks constantly at noises she perceives as a threat.  Puppy Farm puppies are not raised around people and do not experience everyday life so these type of health and behaviour issues are all too common. I saw Daisy at 11 months old and her owners had taken her to training and had worked very hard to help Daisy. I put a behaviour modification program in place to help them manage and tackle Daisy’s more difficult problems that were not responding to general training.  She is fortunate to have owners who are willing to go the extra mile and I have every confidence that they will continue to make good progress with her.     


The transformation of hephzibah is amazing she is like a different dog. When people walk in the house she no longer jumps up at them she waits for them to embrace her first. She is listening and responding to commands I.e watch me, wait, touch. I was not confident when commanding hef and taking her for walks as she would pull and not listen. Seeing me as a little sister in the pecking order. However, now I myself feel so much more confident and am able to take control and have noticed the difference in how she responds to me. We purchased a canny collar to assist with her pulling and have used it a few times and I am finding when she has only her harness and lead she no longer pulls and will walk alongside you. My opinion before the training was that she would be impossible to train, and in 4 hours Graham turned that around and showed me that she could be obedient. She needed the right guidance from me and with my improved confidence thanks to Graham I could do that for her.


E.M., Woolwich, London 17th August 2018
Trainer's Comments

Hephzibah is a delightful English Bull Terrier. She is an adolescent so was testing a lot boundaries and not listening to her owner.  This is a very typical adolescent behaviour but is hard to manage when you own a large powerful dog and it is also easy to get pulled over as young dogs struggle with self control and can be over friendly when they want to meet and greet people and other dogs. The Canny Collar is a face collar that allows owner to prevent heavy lunging and pulling. It has to be introduced properly as dogs do not like a strap over their nose and they have to be taught to walk alongside the owner keeping the nose strap loose. Because it encourages walking to heel, owners of large pulling dogs can use it to teach their dogs the right position to walk in while remaining in full control of their dog. This owner has advanced very quickly with her dog.  Hep loved the training and was really happy to know what she should do.  She still has a bit of growing up to do, but is already a dog her owner can be proud of


Jo was very calm and I quickly felt at ease on her arrival. She was able to quickly recognise issues and her visit, despite only being less than a week ago has made a huge difference to our home. Jo has kept in contact with me by text and I am looking forward to learning much more from her. Thanks Jo.


A.B., Essex 17th August 2018
Trainer's Comments

This owner had a lot to deal with. An elderly Patterdale Terrier girl who was struggling with the very friendly Miniature Dachshund girl puppy and a puppy who was very fretful if left on her own at any time.  Dogs are generally very good at living with each other.  There may be a bit of grumpiness, but they are pack animals and it is not in their interests to do anything that might weaken the pack. However, a young puppy can have poor social skills and owners have to intervene at times to allow their older dog a bit of peace. This family had got a huge amount right and it was a case of confirming this and advising on how to ease the issues they were having. A week later the dogs are getting on much better and the puppy is starting to learn to be on her own. I am looking forward to seeing this family again as their puppy grows.  


Graham was patient and great and gave us some wonderful tips for our hyper active chocolate Labrador Roxi. Some of the tips were eye openers, even after having 4 dogs.


A.S., SOUTHALL, London 13th August 2018
Trainer's Comments

Roxi is a very friendly bouncy young dog. She responded really well to having some boundaries putting in place and some new commands to follow. Her owners are experienced dog owners who just needed a little bit of extra guidance to fill in the gaps in their knowledge.  The handling of their dog was very good and I am confident that they will go from strength to strength,


Training was really good and helped to understand our dogs reactions. They have been improving their social skills, to the point that in about two weeks, Ana is able to be around other dogs and be herself and be confident. Maura is still a work in progress, she doesn't immediately react to dogs now, but still, it's not trusting right away. They are getting better at socializing and taking cues from us, according to their training, even if sometimes it takes a few tries to happen. This has been very useful for us and them, making our communication and reaction a lot better.


A.P., London 2nd August 2018
Trainer's Comments

Ana and Maura are two lovely natured Whippet Crosses.  Unfortunately, both dogs had been attacked by other dogs when they were living in Brazil which has left them wary and fearful.  Ana is the more confident of the dogs and is coming on in leaps and bounds.  Maura is still nervous but responding well to her owner’s guidance.  Both dogs are now able to cope much better with meeting other dogs and are able walk alongside other dogs as well now.   


The relationship between myself and Hatch had broken down and I felt scared of him at times. Since my first meeting with Jo, we have noth changed so much. Hatch responds to me and I feel confident to give instructions and to manage him. I understand him better and he therefore respects me. Hand feeding was a key turning point for us both and a great suggestion from Jo. Thank you so much.
A.W., Croydon, Surrey 20th July 2018
Trainer's Comments
Hatch is a Nova Scotia Duck Toller and was bought as they are generally very good family dogs, however, Hatch was badly behaved with both the female owners and her children when he would happily listen to the male owner. This is not uncommon in adolescent dogs, but he had got to the point of growling as well as not listening so the owner relationship had completely broken down as a result. When a dog has no respect and/or has no bond with his owner, making him work for his food while training can rebuild the bond. Everything comes from the owner and the owner becomes important to the dog. Training therefore becomes a pleasure rather than a source of conflict. This is not a "cure all". Owners have to understand what is happening with their dog and Hatch's owner went out of her way to see things from Hatch's point of view as well as her own. In return Hatch responded really well once he understood what was expected from him.


Graham is excellent. Informative, patient and obviously loves his job and the dogs he trains. Highly recommended.
C.F., London, Middlesex 6th July 2018


Excellent technique, learnt how to control the mouthing. Still a work in progress but delighted with the results after one session. Titan is learning this is not acceptable behaviour and will calm down. Would recommend without any hesitation as so impressed with the results.
K.V., Sutton, Surrey 26th June 2018
Trainer's Comments
Titan is a lovely natured Staffordshire Bull Terrier that his owners rehomed from the RSPCA. As a breed it is not uncommon for Staffies to be mouth orientated and lick, mouth and sometimes even nip when they are excited. In Titans case this was so excessive that his owners had to muzzle him when they had visitors. It is not easy to stop this behaviour and his owners have been very committed to teaching him good behaviour as well as dealing with his bad behaviour so friends and family can see what a truly wonderful dog he is.


Jo was very patient and took time to understand Stan's behaviour before diagnosing him. She has promised us some follow up context on dog anxiety and left some detailed notes as well so was very helpful
D.D., Leytonstone, London 24th June 2018
Trainer's Comments
Stan is young Cockerpoo who constantly barks for attention. This happens when friends and family visit, when phone calls are made and can even happen when one of his owners come back in the room. The barking is loud and he keeps going for extensive periods of time even when they are giving him attention. Dogs can use attention seeking as a way to cope with stress and Stan is an anxious dog. This is not an easy fix. His owners have clearly been trying very hard to stop it but Stan has learnt what works and knows if he keeps going he will get the attention he craves. At the time of my visit I realised that they were expecting a baby so in addition to dealing with the attention seeking I have forwarded information on preparing Stan for this event which will be essential as he is anxious. In particular his owners can get him used to a crying baby (with a recording) and the fact that they will be occupied with a baby in the near future. Stan is wonderful in all other ways and has been very well trained by his owners so I have every confidence that they will succeed.


Graham was excellent , he took his time to explain everything and answered all of our questions . We felt very at ease , and Archie responded to him very well.
P.S., Sutton, Surrey 7th June 2018




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